Your orders will be processed within 2 days of ordering and be shipped the next day after the processing days. As soon as your order goes out you will get a confirmation email with all the tracking information.

*USA orders usually go out in 7-10 business days to arrive, but can take longer.
*European orders usually take 3 to 5 weeks to arrive(to be safe).

*Please note that these are estimated delivery times only, therefore JAJOMADE is not guaranteeing delivery dates.

Weather and other shipping delays may apply.

Shipping method is determined by the seller and is based on the area you live in and what shipping methods are available to your area at the time your order is placed. If you require expedited shipping, please contact us for availability and pricing before placing your order.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Shipping is free, but customs' tax on international shipments are the customer’s responsibility and vary depending on the country. Please contact your local customs office to find out out your countries rates.

If your order hasn't arrived in the estimated delivery times, please contact our support team at : info@jajomade.com